There is currently a message in "red" appearing on the shopping cart when products purchased are low in stock or out of stock.   This message reads that items out of stock will be replaced.

Unfortunately, due to our Suppliers terms and conditions, we cannot reorder in small amounts due to the volume we are required to purchase.    If we are in the process of placing an order with our Suppliers it is sometimes easy to add extra products but in most cases it will not be possible for us to do so.    Orders are usually placed every 1-2 months.  If you are wanting a particular product and you are willing to wait we may be able to accomadate you but stock has a limited shelf life and new products are always evolving.

If you order a product that is not in the quantity you require, we will forward to you the amount we have in stock and credit you with the cost of the missing items.    When items are completely sold out they are taken off the website.  You are most welcome to email us at info@billyteascrapbooking.com.au  if you wish to enquire as to the availability of the stock that you wish to purchase.

We apologise if this Policy causes any inconvenience to your shopping.